These Terms of Service (“Terms”) govern your access to and use of the Ask the Genie website, applications, APIs, and related services (collectively, the “Services”). These Terms form a legally binding agreement between you (“Customer,” “you,” or “your”) and Ask the Genie (“Ask the Genie,” “we,” “us,” or “our”).
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1. Eligibility and Authority
- You must be at least 18 years old to use the Services.
- If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Services Overview
- Ask the Genie provides AI-powered tools that enable users to upload, analyze, summarize, and interact with documents and data using artificial intelligence.
- We may update, enhance, modify, or discontinue parts of the Services at any time.
3. Account Registration and Security
- You must provide accurate and complete account information.
- You are responsible for maintaining the confidentiality of your login credentials.
- You are responsible for all activities occurring under your account.
- You must notify us immediately of any unauthorized use or security breach.
- We reserve the right to suspend or terminate accounts for violations of these Terms.
4. Acceptable Use
You agree not to:
- Use the Services for unlawful, fraudulent, or deceptive purposes
- Upload content that infringes intellectual property or privacy rights
- Upload malicious code, viruses, or harmful data
- Attempt to reverse engineer, scrape, or bypass system safeguards
- Use the Services to generate content that violates applicable laws or regulations
- Interfere with or disrupt system integrity or performance
We reserve the right to investigate and take action against misuse.
5. User Content and Data
5.1 Ownership
You retain ownership of all documents, files, and content you upload (“User Content”).
5.2 License to Operate
You grant Ask the Genie a limited, non-exclusive license to process User Content solely to provide and improve the Services.
5.3 AI Processing
- User Content is processed only to deliver requested outputs.
- User Content is not used to train public AI models.
- Data isolation is maintained between customers.
6. Intellectual Property
- All rights, title, and interest in the Services—including software, models, interfaces, branding, and documentation—are owned by Ask the Genie or its licensors.
- Except as expressly permitted, you may not copy, modify, distribute, sell, or create derivative works of the Services.
7. Subscriptions, Fees, and Payments
- Certain features require a paid subscription.
- Fees are billed in advance and are non-refundable unless otherwise stated.
- You authorize us (or our payment processor) to charge applicable fees.
- We may change pricing with prior notice.
- Failure to pay may result in suspension or termination of access.
8. Free Trials
If a free trial is offered:
- Access is limited to the trial period and usage limits.
- We may modify or discontinue free trials at any time.
- Data from free trials may be deleted after the trial ends unless upgraded.
9. Third-Party Services
- The Services may integrate with third-party platforms.
- Ask the Genie is not responsible for third-party services, content, or availability. Your use of third-party services is governed by their terms.
10. Confidentiality
- Each party agrees to protect the other party’s confidential information and use it only to perform under these Terms.
- Confidential information excludes data that is publicly available or independently developed.
11. Termination
- You may terminate your account at any time.
We may suspend or terminate access immediately if:
- You violate these Terms
- Your use poses security, legal, or operational risks
- Required by law
Upon termination, your right to use the Services ceases.
12. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASK THE GENIE DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
AI-GENERATED OUTPUTS MAY CONTAIN ERRORS AND SHOULD NOT BE RELIED UPON AS LEGAL, FINANCIAL, OR PROFESSIONAL ADVICE.
13. Indemnification
You agree to indemnify and hold harmless Ask the Genie from claims arising out of:
- Your use of the Services
- Your User Content
- Violation of these Terms or applicable law
14. Governing Law and Dispute Resolution
- These Terms are governed by the laws of the State of [Insert State], United States, without regard to conflict of law principles.
- Any disputes shall be resolved exclusively in the courts located in that jurisdiction.
15. Changes to These Terms
- We may update these Terms from time to time.
- Material changes will be posted with an updated effective date. Continued use constitutes acceptance.